Transform Your Body, Transform Your Life

Privacy Policy

Last Updated: January 2024

Information We Collect

We collect personal information you provide when requesting consultations, including name, phone number, and fitness goals. We also collect usage data through cookies and analytics.

How We Use Information

Your information is used to provide fitness services, schedule consultations, communicate about programs, and improve our services. We never sell personal data to third parties.

Data Protection

We implement appropriate security measures to protect your personal information. Data is stored securely and access is limited to authorized personnel only.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact

For privacy concerns, contact us at [email protected] or call +1 (212) 847-9362.

Terms of Service

Last Updated: January 2024

Service Agreement

By using our services, you agree to follow program guidelines, attend scheduled sessions, and maintain respect for staff and facilities.

Payment Terms

Payment is due at time of booking. We offer various payment plans and packages. Refund policies vary by program type.

Health & Safety

Clients must disclose health conditions and follow safety guidelines. Fitness activities carry inherent risks, and clients participate at their own risk.

Cancellation Policy

Sessions require 24-hour cancellation notice. Late cancellations may result in session forfeiture.

Liability

Fitness Pro Haven is not liable for injuries resulting from failure to follow instructions or undisclosed health conditions.

For questions about these terms, contact us at [email protected].

GDPR Compliance

Data Controller: Fitness Pro Haven

Legal Basis for Processing

We process personal data based on legitimate interests for providing fitness services and with your consent for marketing communications.

Data Retention

Personal data is retained for the duration of our business relationship plus 3 years for legal compliance. Marketing data is retained until you withdraw consent.

Your GDPR Rights

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erase data (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Transfers

Personal data may be transferred to service providers with appropriate safeguards in place.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Protection

Fitness Pro Haven respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our site infringes your copyright, please provide:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

DMCA Agent

Send takedown notices to:
Email: [email protected]
Address: 2847 Broadway Street, New York, NY 10025

Counter-Notification

If you believe content was removed in error, you may file a counter-notification following DMCA procedures.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide analytics.

Types of Cookies We Use

Essential Cookies: Required for website functionality and security.

Analytics Cookies: Help us understand website usage and improve our services.

Marketing Cookies: Used to provide relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Cookie Consent

By using our website, you consent to our use of cookies as described in this policy.

Cookie Preferences